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Contact Prime Chimney Sweep & Repair — NYC
Call (347) 801-0260 — available 24/7 including nights and weekends.
Available 24/7 · No Voicemail-Only Hours
Reach Us Directly
The fastest way to reach Prime Chimney is a phone call.
Call (347) 801-0260 to schedule chimney cleaning, inspection, repair, or any of our 32 services across New York City. That number is active around the clock — not a daytime-only line.
Prefer to write it in? Use the contact form to the right for non-urgent scheduling requests. A team member will follow up directly by phone.
Hours & Availability
Prime Chimney Sweep & Repair is available 24 hours a day, 7 days a week.
That includes holidays, late evenings, and Sunday nights.
24/7
Always Open
Including Holidays, Late Evenings & Sundays
Routine appointment scheduling runs during standard business hours. For emergencies — storm damage, falling masonry, active leaks, or animal intrusion — the same number connects you to a live team member any hour you call.
Service Area
Prime Chimney dispatches to all five New York City boroughs.
Manhattan, Brooklyn, Queens, the Bronx, and Staten Island are all within our standard service area. There are no geographic exclusions within city limits.
Manhattan
Brooklyn
Queens
The Bronx
Staten Island
All crews deploy from our Brooklyn base at 919 E. 29th St. With 10 crews active, we cover the full city without subcontracting to outside teams.
What to Expect When You Call
When you call, a team member will ask a few quick questions.
This is standard intake — nothing complicated. Expect to share:
Your borough and neighborhood
Building type (brownstone, co-op, single-family, condo)
The service you need or the symptom you’ve noticed
Whether roof access or building management coordination is required
That’s it. The intake takes about two minutes. From there, you’ll get an appointment window or — for emergencies — a dispatch timeline.
One Thing Worth Knowing
Fall is our busiest scheduling period in NYC. Pre-heating-season demand compresses lead times from September through November. Calling in late summer typically gets you the shortest wait for routine cleaning or inspection appointments.
Visit Us
Our operational base is located at 919 E. 29th St., Brooklyn, NY 11210.
Brooklyn Dispatch Base
919 E. 29th St.
Brooklyn, NY 11210
All crews dispatch from this address. It is not a customer walk-in location — all service visits happen at your property.
Call (347) 801-0260 to confirm borough coverage or ask about your specific location.
Emergency & After-Hours Calls
For urgent chimney situations, call (347) 801-0260 — the same number, any time.
There is no separate emergency line and no voicemail-only window after hours. A homeowner in Queens with bricks on the sidewalk at 10 p.m. on a Friday has the same direct access as someone calling Tuesday at noon to schedule an annual inspection.
24/7 Emergency Access — Same Number, Any Hour
Emergencies we respond to include active leaks, storm-damaged stacks, spalling brick, and chimney animal intrusion requiring immediate attention. Call the number. Someone picks up.
Prime Chimney Sweep & Repair Serves All Five NYC Boroughs
Call (347) 801-0260 to reach us.
Prime Chimney Sweep & Repair
919 E. 29th St., Brooklyn, NY 11210 · (347) 801-0260 · Available 24/7 across all five NYC boroughs