Home / Privacy Policy
Compliance · Privacy
Privacy Policy — Prime Chimney Sweep & Repair
Effective Date: January 1, 2026
Note to ClientThis document is a structural framework. It should be reviewed and approved by a qualified attorney before publication. No legal guarantee is expressed or implied by this content.
Introduction
Prime Chimney Sweep & Repair operates this website to serve New York City homeowners.
This Privacy Policy explains how Prime Chimney Sweep & Repair (“we,” “us,” or “our”) collects, uses, and protects information gathered through our website at primechimneynyc.com. It applies to all visitors who access this site, regardless of how they reach it. By using this website, you agree to the data practices described here.
Information We Collect
We collect only the information you provide or that is gathered automatically during your visit.
Personal data collection — meaning information gathered through contact forms, phone call logs, and website analytics — may include your name, phone number, and any other details you submit voluntarily through our contact form. We do not sell this information. We do not share it with third parties except as described in this policy. Automatically collected data includes anonymized browsing behavior, session duration, and pages viewed.
We do not collect sensitive financial information through this website. Payment information, if applicable, is handled through third-party processors operating under their own security standards.
How We Use Your Information
We use the information you provide to respond to your inquiry and schedule service.
Information submitted through our contact form is used solely to communicate with you about your chimney or fireplace service needs. We may also use aggregate, anonymized website data to improve the performance and content of our site. We do not use your personal information for automated profiling, targeted advertising, or resale to third parties.
If you contact us by phone, a record of that communication may be retained for service coordination purposes. We will not use your contact information to send unsolicited marketing communications.
Cookies and Tracking Technologies
This website uses cookies — small data files placed on your browser — to support basic site functionality.
Cookie usage on this site may include session cookies that expire when you close your browser and persistent cookies placed by third-party analytics tools. These cookies collect anonymized data about how visitors interact with the site. They do not identify you personally. You can manage or decline cookies through your browser settings at any time. Disabling cookies may affect how certain parts of this site function.
Third-Party Services
We use third-party tools to understand how visitors use this website.
Google Analytics is a third-party web analytics service that collects anonymized session data from website visitors. It operates under Google’s own privacy terms, available at google.com/policies/privacy. We do not control the data practices of Google Analytics or any other third-party service linked to or embedded in this site. If you use a contact or scheduling form powered by a third-party provider, that provider’s privacy policy also applies to information you submit.
Your Rights and Choices
You have the right to access, correct, or request deletion of personal data you have submitted to us.
User data rights — including the right to request access, correction, or deletion of data collected through our contact form or communication records — can be exercised by contacting us directly at (347) 801-0260. We will respond to verifiable requests within a reasonable time. New York City residents may have additional rights under applicable state and local law. We do not discriminate against any visitor for exercising their data rights.
Data Retention
We retain personal information only as long as needed to fulfill the purpose for which it was collected.
The data retention policy for this site means personally identifiable information submitted through contact forms or collected during service scheduling is kept for the duration of the service relationship and for a reasonable period afterward for record-keeping purposes. When data is no longer needed, it is deleted or anonymized. Aggregate, non-identifiable analytics data may be retained indefinitely.
Children's Privacy
This website is not directed at children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through this site, please contact us at (347) 801-0260 and we will take prompt steps to delete it.
Changes to This Policy
We may update this Privacy Policy at any time.
When we do, we will revise the effective date at the top of this page. Your continued use of this website after any revision constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
Contact Us About Privacy
Questions about this policy can be directed to us by phone.
Prime Chimney Sweep & Repair
919 E. 29th St., Brooklyn, NY 11210
Phone: (347) 801-0260
Questions About This Privacy Policy?
Reach Prime Chimney Sweep & Repair directly. Our line is staffed around the clock, and we respond to written inquiries in a timely manner.
Prime Chimney Sweep & Repair
919 E. 29th St., Brooklyn, NY 11210
Phone: (347) 801-0260
Prime Chimney Sweep & Repair
919 E. 29th St., Brooklyn, NY 11210 · (347) 801-0260 · Available 24/7 across all five NYC boroughs